Draft, not yet reviewed. This text has not been reviewed by a lawyer and is not in force yet.

Terms of Service: Rivas TV

DRAFT for review by a lawyer. Not in force. Version 0.1, 2026-11-10. Placeholders in ⟦ ⟧ are listed in legal/README.md. Consumer-law points to confirm are marked [lawyer].

Effective date: ⟦EFFECTIVE_DATE⟧

These terms are an agreement between you and ⟦PUBLISHER⟧ ("we"). They apply to the Rivas TV apps, the Rivas TV Pro plans and our website. The Acceptable Use Policy (acceptable-use.md) and the Privacy Policy (privacy.md) are part of them.

1. What Rivas TV is

Rivas TV is software that plays media from sources you add: playlists, guide files, portals and media servers. It contains no channels, films, series or other content, and we do not provide, sell, recommend or link to any source. What you can watch depends entirely on the sources you add.

2. Your sources and your responsibility

• You may only add sources you are entitled to use, and only watch content you have the right to watch.
• You are responsible for your sources, for complying with the terms of the services that provide them and with the law where you are.
• We do not see your sources, check them or know what they contain. We are not a party to any agreement between you and a source provider, and we cannot help you obtain, fix or refund one.
• If a source stops working, it is a matter between you and its provider. A source that stops working is not a defect in Rivas TV.

3. Licence

We give you a personal, non-exclusive, non-transferable licence to use Rivas TV for your own and your household's private viewing, on devices you control, under these terms and the terms of the store you installed from. You may not resell the app, rent it, offer it as part of a paid service, or pre-install it on devices for sale together with sources.

4. Free and Pro

• Free works without an account and has no time limit. A feature that is in Free will not later move to Pro.
• Rivas TV Pro adds the features described in the app and on the store listing. It is sold as a monthly or yearly subscription or as a one-time Lifetime purchase, for one account on up to 5 TV devices, on every platform where Rivas TV is available.
• Billing is done by the store you buy from (Google Play, Amazon Appstore, Apple App Store) or, for the version distributed from our website, by Stripe. That store's terms govern payment, renewal, cancellation and refunds. Subscriptions renew automatically until you cancel in the store.
• Free trial: the yearly plan may start with a free trial. If you do not cancel before it ends, the store charges the yearly price. We remind you in the app before the trial ends.
• Changes of plan: moving between monthly and yearly is handled by the store. If you buy Lifetime while subscribed, we cancel the subscription so you are not charged again.
• Price changes for subscriptions apply from your next renewal, with the notice the store requires, and you can cancel before they apply.
• When Pro ends (cancellation, refund or expiry), Pro features return to Free at the end of the paid period. Nothing on your TV is deleted. A stream that is playing is never stopped by a change of plan.

5. Lifetime

Lifetime covers every Rivas TV Pro feature that runs on your device, for as long as we offer the app, on up to 5 devices, including future platforms. Features that use our servers (details and posters, subtitle search, cloud sync) have fair-use limits, which may change with 90 days' notice in the app. If we ever stop selling Lifetime, existing Lifetime owners keep it.

6. Right of withdrawal (EU and EEA consumers) [lawyer]

You normally have 14 days to withdraw from a purchase of digital content or services. When you buy Pro, you ask us to start at once and agree that you lose the right of withdrawal for digital content once it is supplied; for the subscription service, you may still withdraw within 14 days and pay for the days used. Refund requests for store purchases go to the store, which applies its own refund rules on top of your legal rights.

7. Accounts

• Free needs no account. Pro needs one, so your purchase works on all your devices.
• Keep your sign-in secure; you are responsible for use of your account. An account is for one person and their household.
• You can delete your account at any time (privacy policy, section 8).

8. What we may do

• Updates: we improve the app and may add, change or remove features. We will not remove a Free feature into Pro, and we will not remove a Pro feature you paid for without a comparable replacement or a pro-rata refund of the remaining subscription period.
• Suspension: we may suspend or close an account that breaks the Acceptable Use Policy, abuses our servers or is used for fraud, after notice where the law requires it and with a reason. You can contest it by writing to support@rivastv.com. If we close an account without your fault, we refund the unused part of a subscription.
• Removal from a store: if a store removes Rivas TV, your purchase stays valid. We will tell you how to keep using it (for example the version on our website) where we lawfully can.

9. Third-party services

Some features use services run by others (subtitle services, Trakt, metadata services, the stores). Their availability is not in our control and their terms apply to your use of them. Trademarks of other companies (for example Jellyfin, Emby, Plex, Trakt) belong to their owners and do not mean they endorse Rivas TV.

10. Warranty and liability [lawyer]

• If you are a consumer, you have the legal guarantee of conformity for digital content and services under EU and Swedish law (lagen om tillhandahållande av digitalt innehåll och digitala tjänster). Nothing in these terms limits it.
• Beyond that, Rivas TV is provided as it is. We do not promise that every source, stream format or device will work, or that the app will be free of interruptions.
• We are not liable for content in your sources, for the acts of source providers, or for losses caused by your breach of these terms.
• We are not liable for indirect or consequential loss. Our total liability to you is limited to what you paid us in the 12 months before the claim. These limits do not apply to death or personal injury caused by negligence, to intent or gross negligence, or where the law does not allow them.

11. Changes to these terms

We will show important changes in the app and email Pro users at least 30 days before they apply. If you do not agree, you can stop using the app and cancel; a change does not apply to a subscription period you have already paid for.

12. Law and disputes

Swedish law applies, without depriving consumers of the mandatory protection of the country where they live. If we cannot solve a complaint together, consumers in Sweden can turn to the National Board for Consumer Disputes (Allmänna reklamationsnämnden, arn.se); consumers elsewhere in the EU can get help from their national European Consumer Centre. Courts: the court where you live, if you are a consumer, otherwise the Stockholm District Court.

13. Contact

⟦PUBLISHER⟧ · support@rivastv.com · Copyright and other legal notices: see notices.md (rivastv.com/notices).